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Super Admin ​

Controls platform-wide organizations, subscriptions, billing plans, user invitations, and the device dictionary. Approves dictionary recommendations from the field.

Where to start ​

The stages below are the guide in order. Roles lean on different parts of them, but the operating model is shared:

  • Foundation — Start with organization, facility, and governance
  • Counterparties — Register vendors, donors, and service providers before operations begin
  • Registry — Build the device dictionary, departments, and register real assets
  • Commissioning — Bring devices into service through readiness, training, and handover
  • Maintenance — Run fault reporting, work orders, PM, and spare-parts support
  • Utilization — Track device utilization and build evidence for replacement decisions
  • Safety & Lifecycle — Manage recalls, incidents, transfers, and refurbishments
  • Acquisition — Move from need to appraisal to acquisition and acceptance
  • Procurement — Layer procurement and finance depth when the feature is enabled
  • Reporting — Measure utilization, economics, and org-level reporting
  • Data Interchange — Import a whole facility through one vendor-neutral interchange path
  • Retirement — Retire and dispose of devices with evidence and replacement planning
  • Guide overview — the operating model and the getting-started checklist

Ovahol healthcare equipment management