Clinical User

Participates in fault reporting, need requests, option appraisals, utilization logging, and safety event recording. Sees device records and selected operational workflows without the full engineering or admin surface.

Where to start

The stages below are the guide in order. Roles lean on different parts of them, but the operating model is shared:

• Foundation — Start with organization, facility, and governance
• Counterparties — Register vendors, donors, and service providers before operations begin
• Registry — Build the device dictionary, departments, and register real assets
• Commissioning — Bring devices into service through readiness, training, and handover
• Maintenance — Run fault reporting, work orders, PM, and spare-parts support
• Utilization — Track device utilization and build evidence for replacement decisions
• Safety & Lifecycle — Manage recalls, incidents, transfers, and refurbishments
• Acquisition — Move from need to appraisal to acquisition and acceptance
• Procurement — Layer procurement and finance depth when the feature is enabled
• Reporting — Measure utilization, economics, and org-level reporting
• Data Interchange — Import a whole facility through one vendor-neutral interchange path
• Retirement — Retire and dispose of devices with evidence and replacement planning

Related

• Guide overview — the operating model and the getting-started checklist